Two Ways to Detect Friendly Fraud?

A CNP transaction as “a payment card transaction made where the cardholder does not or cannot physically present the card for a merchant’s visual examination at the time that an order is given and payment effected, such as for mail-order transactions by mail or fax, or over the telephone or Internet.” Friendly fraud “ocurs when a consumer makes an online shopping purchase with their own credit card payments , and then requests a chargeback from the issuing bank after receiving the purchased goods or services.“ The two categories of friendly fraud are intentional and unintentional: Intentional Friendly Fraud.The deliberates falsification of facts by a consumer which is intended to deceive a merchant. Reasons for intentional friendly fraud may have to do with buyer’s remorse. Perhaps the buyer made an impulse purchase for an amount that exceeds their comfort level or their financial circumstances suddenly changed and they wish they hadn’t spent the money or, maybe, ...